Privacy policy
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies – data files placed on your device that often include an anonymous unique identifier.
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Log files – track actions occurring on the Site and collect data including your IP address, browser type, and referring pages.
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Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
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Name
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Billing address
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Shipping address
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Payment information (including credit card numbers or payment provider details)
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Email address
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Phone number
We refer to this as Order Information.
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
2. How We Use Your Personal Information
We use the information that we collect to:
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Fulfil any orders placed through the Site (including processing your payment, arranging shipping, and providing invoices and order confirmations)
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Communicate with you
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Screen our orders for potential risk or fraud
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Provide you with information or advertising relating to our products or services (when consistent with the preferences you have shared with us)
We also use Device Information to help us screen for potential risk and fraud, and to improve and optimise our Site.
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information as described above. For example:
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We may also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.
4. Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by visiting:
5. Your Rights
If you are an Australian resident, you have the right under the Privacy Act 1988 (Cth) to access the personal information we hold about you and to ask that your personal information be corrected or deleted.
If you are a European resident, you have the right under the GDPR to access, correct, or delete your personal information, or to object to its processing.
To exercise these rights, please contact us at [your contact email].
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at:
📧 hello@pokemafia.com.au
🏢 PokeMafia PTY LIMITED
ABN: 52 692 503 478